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Submit Questions

If you have any questions or concerns, feel free to contact us. We'll respond as soon as we can.
Submit a Question

Note, registered users can submit questions by directly clicking the Help/Submit My Question menu in the software. Your serial number will be automatically added to the email subject. In this way you will get priority technical support.

Important Notice

In most cases, you can receive a reply no more than 24 hours. If you can't receive any reply over 48 hours, please post a message on the Forum. Sometimes we may miss your emails or you may miss our emails due to the anti-spam settings or something.