Registration Issue

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Kamamuru
Posts: 1
Joined: Wed Jul 27, 2011 6:47 pm

Registration Issue

Post by Kamamuru »

I bought my software on 4/16/09 and recently I tried to put it onto another computer however when i try to register it it doesn't work. I wrote the support team on 7/15 and have yet to hear back from anyone. Can someone help me. The site says that you respond within 24 hours I'm currently on hour 1152.

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fantam
Site Admin
Posts: 568
Joined: Thu Aug 28, 2003 9:52 am

Re: Registration Issue

Post by fantam »

It's so strange we did not receive your last email. We always reply emails within 24 hours if there is no any glitch of the email system.

Your license is for the old version 4. So please do NOT try to register the latest version 5 with the serial number you have.
To start using FantaMorph again, please download the setup program of version 4.2.6 from our site at http://www.fantamorph.com/download/v4/F ... hSetup.exe and install, then register it with the serial number you have.
Or you can upgrade to version 5 through the link I have just sent you by email.

cigs06
Posts: 1
Joined: Thu Oct 13, 2011 2:35 pm

Re: Registration Issue

Post by cigs06 »

I had the same issue when moving to Windows 7. The advice posted here fixed my user registration issue.

Thank You
:D

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