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Registration Issue

Posted: Wed Jul 27, 2011 6:52 pm
by Kamamuru
I bought my software on 4/16/09 and recently I tried to put it onto another computer however when i try to register it it doesn't work. I wrote the support team on 7/15 and have yet to hear back from anyone. Can someone help me. The site says that you respond within 24 hours I'm currently on hour 1152.

Re: Registration Issue

Posted: Thu Jul 28, 2011 2:40 am
by fantam
It's so strange we did not receive your last email. We always reply emails within 24 hours if there is no any glitch of the email system.

Your license is for the old version 4. So please do NOT try to register the latest version 5 with the serial number you have.
To start using FantaMorph again, please download the setup program of version 4.2.6 from our site at ... hSetup.exe and install, then register it with the serial number you have.
Or you can upgrade to version 5 through the link I have just sent you by email.

Re: Registration Issue

Posted: Thu Oct 13, 2011 2:44 pm
by cigs06
I had the same issue when moving to Windows 7. The advice posted here fixed my user registration issue.

Thank You